Party Rental FAQs

Browse our rental products, add the items and quantities you need to your quote, and submit your event details. Include your event date, location, guest count and any delivery or setup requirements. Our team will review your request and confirm availability and pricing. A quote request is not a confirmed reservation.

Allure Party Rentals is based in Fort Lauderdale and serves Broward, Miami-Dade and Palm Beach counties. Share your event address so our team can confirm delivery availability, charges and scheduling.

All reservations require a valid credit card and signed authorization form for all reservations. A deposit is required if your order is $100.00 or more. The minimum deposit is 50% for orders $100.00 – $399.99; 25% for orders $400.00 & up.

While there is no minimum for rentals, there is a minimum rental requirement to have your equipment delivered. Delivery minimums vary by location, starting at $100.00.

Standard delivery includes placement of equipment in a singular, cleared area on ground level within 50′ of truck with a clear and easy to maneuver pathway. We will assign a 2-5 hour delivery window the week of your event. The delivery date will be scheduled either day of event or 1-3 days prior to event, determined by Allure. You will be notified of delivery date and estimated arrival window the week of your event, once it has been scheduled. Delivery times are ESTIMATED, not guaranteed. Delivery/Pick Up dates/times are NOT guaranteed unless specified on invoice. If you require a guaranteed date/time, you MUST notify the office at least 72 hours prior to event; an additional charge will apply.

All equipment must be placed as delivered, stacked, and returned to packaging. Additional charges will apply for scattered equipment, or if it is not in area where delivered.

We will assign a 2-5 hour delivery window the week of your event. The delivery date will be scheduled either day of event or 1-3 days prior to event, determined by Allure. You will be notified of delivery date and estimated arrival window the week of your event, once it has been scheduled. Delivery times are ESTIMATED, not guaranteed. Deliveries are made 9:00 AM to 5:00 PM, Pick Ups are done the following business day after your event, or as scheduled by Allure. Friday-Sunday orders are picked up on Monday 9:00 AM to 5:00 PM unless otherwise scheduled by Allure.

Pick up cannot be scheduled with drivers and crew members

Allure Party Rentals offers late night pick up services if the venue requires. Late night pickups are an additional charge and they must be arranged at least one week prior to delivery. If our crews arrive on site at the scheduled pick up time and the equipment is not ready to be picked up, you may lose your late pick up spot and there may be an additional fee.

Yes, however, we need to know this information prior to delivery. Additional fee(s) apply if crews need to go up/down elevators and stairs, go long distances, through narrow passages, or through multiple areas. Call for specific information.

Yes! You are welcome to pick up rentals from our warehouse in Fort Lauderdale. Rental pick ups are done on a first-come first-serve basis; equipment availability is not guaranteed. Equipment pick up is available Monday – Friday 9:00 AM to 4:00 PM. Our warehouse closes promptly at 4:00 PM, therefore we strongly advise arriving no later than 3:00 PM to allow for sufficient pickup time. Rentals can be picked up no sooner than 1 business day prior to your event, and must be returned the following business day after your event. Rental rate is for one day only; equipment not returned by “Return Date” listed on invoice is subject to an extended rental rate.

If your event is on Saturday or Sunday, pick up is on Friday with return on Monday. Please be advised our warehouse is not open for pick ups on weekends. Loading and unloading of equipment, as well as properly securing equipment in transport vehicle, is Customer’s responsibility. Equipment must be properly secured in transport vehicle and straps, tie-downs, etc must be supplied by Customer. Equipment cannot be placed in any manner deemed unsafe by Allure, including on top of vehicles, trailers, etc.

Persons picking up equipment must provide a valid Credit Card and Driver’s License. If the person listed on Billing Address will not be the person picking up, you MUST contact the office at least 24 hours prior to pick up. Equipment will not be released to anyone not listed on account. Cash Payments: To pay with cash upon pick up, please bring exact change, our office does not carry change. Card Payments: A 3% Processing Fee will be added to all Credit Card or Debit Card Payments. Minimum Credit/Debit Card Transaction: $50.00 Padded Chairs, Chiavari Chairs, and other specialty items must be picked up in an enclosed vehicle (van, suv, box truck). These items will not be released to any unenclosed vehicle (i.e. pick up truck). For specific items that must be in an enclosed vehicle, please contact your Allure representative

Some rentals are not available for pick up including tents, furniture, farm tables, and specialty chairs. Contact us for specific product information.

Set Up of tents, tent accessories, and flooring is included with the rental. Set up of tables, chairs, and linens can be added to your order for an additional fee. Delivery does not include Set Up. Call for specific product set up information.

It depends on the size of your tent. It can take anywhere from 20 minutes to 4 hours or more. Factors that can add to the set up time are unlevel grounds, sand, amount of light, and if the set up is further away from the loading location. For your specific tent set up times, contact your representative.

Tent space requirements depend on the tent size, anchoring method, surface and site access. Share your usable space dimensions and any overhead obstructions with our team before booking so we can confirm the required clearance and whether a site inspection is needed. Keep the installation area clear and ready for the crew.

Equipment loading, transport, and installation areas must be open and cleared without obstacles or obstructions. Tent installation area must be clearly marked or verbalized and ready for installation.

A day or two prior to your delivery, have your grass cut as low as possible. This ensures that your dance floor is being installed as level as possible. We do not recommend installing dance floors on sand or uneven surfaces.

You must supply a suitable power source for equipment that requires electricity. Confirm the electrical requirements for your specific rentals with our team. Extension cords are not included and must be supplied by you or rented from Allure.

Installation of lights is included only onto tent(s) rented from Allure Party Rentals.

Full cleaning of tabletop rentals is not required. However, the rentals need to be rinsed and free of any debris and put back into the crates they were delivered in. If dinnerware is received with food or debris an additional cleaning fee (minimum $150) will apply.

Many items should not be left outside as they can become damaged from rain/water. Chiavari chairs, farm tables, vineyard chairs, linens, and other items made from wood/fabric are items easily damaged by weather. Wet/damp linens should not be placed in plastic bags or enclosed as they will quickly mold. Candle wax will also ruin most linen/fabric items.

Customer is responsible for equipment from delivery to pick up. If equipment is damaged/missing, customer will incur repair/replacement charges. Missing equipment will be charged an extended rental per day until returned. If not returned within 3 days, full replacement value will be charged in addition to the extended rental days. If your event is outdoors, equipment must be protected from elements. Do NOT place wet items in bags or area without ventilation.

All equipment must be placed as delivered, stacked, and returned to packaging. Additional charges will apply for scattered equipment, or if it is not in area where delivered.

All payments are non-refundable. All credit card/debit card payments are subject to a 3% processing fee. Payment(s) of $1000.00 or more are only accepted via check, cash, or money order. For your protection, and ours, we are only able to process a maximum of $999.99 in credit/debit card payments per customer. If your remaining balance after deposit is $1000.00 or more, the payment is due with one of these methods at least 3 business days prior to delivery. Please see above in reference to our cancellation policy.

Payment(s) are non-refundable. Payment(s) are applied to account as store credit ONLY for rentals cancelled more than 7 days from Invoice date. Rentals cancelled 7 days or less from Invoice date are not credited; restocking fee(s) may apply. Once delivery is scheduled full payment is due and will be charged to card provided. Special order items are not credited and must be cancelled at least 1 month prior to event.